InLife (Insular Life), the country’s largest Filipino-owned life insurance company, has once again been named Domestic Life Insurer of the Year – Philippines at the prestigious Insurance Asia Awards — marking its ninth win in this category.
The recognition celebrates InLife’s continued commitment to providing inclusive, innovative, and purpose-driven financial solutions to Filipinos for over 114 years.
InLife Executive Chairperson Nina D. Aguas dedicated the award to the company’s stakeholders. “Our people, policyholders, and partners fuel our purpose. We dedicate this award to them as we continue to help Filipinos live a Lifetime for Good.”
In 2024, InLife strengthened its customer engagement through digital platforms like InLife Convo and InLife Thrive, while offering specialized services for women (InLife Sheroes), high-net-worth clients (Amorsolo Circle), OFWs, and corporate clients.
InLife also ranked #1 in Customer Experience among Philippine life insurers in the 2024 KPMG Global Customer Experience Excellence Research, excelling in empathy, personalization, time & effort, and resolution.
Key innovations include:
- Enhanced Super Compass App with a Generative AI chatbot
- New Enterprise Resource Planning (ERP) system
- Upgraded mobile app and cloud infrastructure
- ESG-led initiatives via InLife Foundation
- Sustainable buildings with environmental certifications
- Launch of Retire Assure, the Philippines’ first true retirement product
- Full acquisition of Generali Life Assurance Philippines
Aguas reaffirmed InLife’s purpose-driven mission. “As we celebrate this milestone, we remain guided by integrity, compassion, and the Filipino heart that founded InLife more than a century ago.”
