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Converge advances in prepaid fixed broadband since debut

The bold venture into prepaid fixed broadband of Converge ICT Solutions Inc. continues to bear fruit, with its prepaid solution Surf2Sawa (S2S) connecting  115,000 customers since its official launch in March last year.

Advancing its vision to leave no one behind, Converge introduced its pioneering prepaid brand S2S, aiming to extend the capabilities of fiber to the masses, which comprises approximately 9.3 million households.

𝑇ℎ𝑒 𝑅ℎ𝑖𝑒𝑛 𝑆𝑡𝑜𝑟𝑒 𝑖𝑛 𝑇𝑜𝑛𝑑𝑜, 𝑀𝑎𝑛𝑖𝑙𝑎 𝑤𝑎𝑠 𝑜𝑛𝑒 𝑜𝑓 𝑡ℎ𝑒 𝑓𝑖𝑟𝑠𝑡 𝑟𝑒𝑡𝑎𝑖𝑙𝑒𝑟 𝑜𝑢𝑡𝑙𝑒𝑡𝑠 𝑖𝑛 𝑡ℎ𝑒 𝑎𝑟𝑒𝑎 𝑡ℎ𝑎𝑡 𝑡𝑜𝑜𝑘 𝑎𝑑𝑣𝑎𝑛𝑡𝑎𝑔𝑒 𝑜𝑓 𝑡ℎ𝑒 𝑠𝑢𝑟𝑔𝑖𝑛𝑔 𝑑𝑒𝑚𝑎𝑛𝑑 𝑓𝑜𝑟 𝑡ℎ𝑒 𝑝𝑟𝑒𝑝𝑎𝑖𝑑 𝑓𝑖𝑏𝑒𝑟 𝑝𝑟𝑜𝑑𝑢𝑐𝑡.

According to Converge CEO and Co-Founder Dennis Anthony Uy, the rapid uptake in S2S subscribers demonstrates the inherently strong market demand for low-cost broadband services. 

“Surf2Sawa has truly been a game-changer for households that previously could not subscribe to a regular postpaid plan because of financial constraints. Offering both affordability and reliability, we are delighted to see how it’s bridging the gap for many Filipino households as they engage in their digitalized lifestyle,” said Uy.

With flexible top-up options for as low as P50 for one-day service up to P700 for a 30-day unlimited connectivity, the product has gained popularity among disadvantaged households seeking to upgrade to fiber connectivity from mobile and wireless broadband.

𝐴𝑛𝑛 𝐿𝑜𝑧𝑎𝑟𝑒𝑡𝑜, 𝑎𝑛 𝑆2𝑆 𝐴𝑔𝑒𝑛𝑡 𝑓𝑟𝑜𝑚 𝐵𝑖𝑛𝑎𝑛, 𝐿𝑎𝑔𝑢𝑛𝑎 ℎ𝑎𝑠 𝑏𝑒𝑒𝑛 𝑠𝑒𝑒𝑖𝑛𝑔 𝑎 𝑠𝑡𝑒𝑎𝑑𝑦 𝑢𝑝𝑡𝑖𝑐𝑘 𝑖𝑛 𝑑𝑒𝑚𝑎𝑛𝑑 𝑓𝑜𝑟 𝑡ℎ𝑒 𝑝𝑟𝑜𝑑𝑢𝑐𝑡 𝑠𝑖𝑛𝑐𝑒 𝑖𝑡𝑠 𝑙𝑎𝑢𝑛𝑐ℎ 𝑙𝑎𝑠𝑡 𝑦𝑒𝑎𝑟.

“Hindi s’ya naging mahirap sa amin na ibenta kasi kasi ngayon ka lang makakakita ng internet na prepaid. Walang prepaid na internet; S2S lang ang mayroon no’n na napakagandang bagay sa mga estudyante na naglo-load lang,” said Ann Lazareto, S2S sales agent from Biñan, Laguna. 

[“It wasn’t difficult for us to sell because it was the first time a prepaid internet was introduced. There was no prepaid internet available before; only S2S had that, which is a good option for students who used to load for mobile data.”]

The solution was initially launched to over 400 cities and municipalities nationwide, and has since received a positive response from the customers. In the first quarter of 2023, Surf2Sawa’s subscriber count had nearly doubled even before it had been fully rolled out in the market.

And as the company expanded the reach of Surf2Sawa across the country in the fourth quarter last year, S2S hit its all-time peak in customer acquisition with over 32,000 net subscriber adds, maintaining its consistent traction in South and Central Luzon, as well as the National Capital Region (NCR).

𝑊𝑖𝑡ℎ 𝑐𝑎𝑝𝑎𝑐𝑖𝑡𝑦 𝑓𝑜𝑟 𝑠𝑖𝑥 𝑔𝑎𝑑𝑔𝑒𝑡𝑠 𝑎𝑛𝑑 𝑠𝑝𝑒𝑒𝑑𝑠 𝑜𝑓 𝑢𝑝 𝑡𝑜 25 𝑀𝑏𝑝𝑠, 𝑆2𝑆 𝑐𝑎𝑛 𝑏𝑒 𝑒𝑛𝑗𝑜𝑦𝑒𝑑 𝑏𝑦 𝑡ℎ𝑒 𝑤ℎ𝑜𝑙𝑒 𝑓𝑎𝑚𝑖𝑙𝑦 𝑎𝑡 𝑎𝑛 𝑎𝑓𝑓𝑜𝑟𝑑𝑎𝑏𝑙𝑒 𝑟𝑎𝑡𝑒 𝑜𝑓 𝑗𝑢𝑠𝑡 𝑃 700 𝑝𝑒𝑟 𝑚𝑜𝑛𝑡ℎ.

In the same period, S2S had also made its presence in additional 100 cities and municipalities, making it available in more than 600 cities and municipalities and over 30 provinces in the country as of year end. 

Uy said that they expect S2S to maintain its growth momentum as they penetrate new regions to reach the unserved and underserved segments of the population.

“As we go all out in its delivery to more customers, we anticipate that S2S will maintain its traction given our strengthened presence in more areas, our partnerships with local distributors, and improved efficiency in our installation operations,” Uy added.

As of end-2023, Converge is serving almost 2.13 million residential customers in the country.

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