Globe and GoTyme Bank have formalized a Data Sharing Agreement (DSA) aimed at enhancing efforts to combat fraud and protect consumers and businesses from the growing threat of financial crimes.
The agreement was signed by Globe’s Chief Information Security Officer (CISO) Anton Bonifacio and GoTyme Bank’s CISO Albert Dela Cruz, with Atty. Irish Krystle Salandanan-Almeida and Atty. Mimi Tan, GoTyme Bank’s Chief Legal and Compliance Officer, serving as witnesses.
Under the DSA, Globe will share information about mobile numbers potentially used by fraudsters with GoTyme Bank, including personal details such as names, addresses, and contact information. This data-sharing initiative helps accelerate fraud investigations, eliminating the need for lengthy court orders or subpoenas, which could take months to process.
Similarly, GoTyme Bank may also share necessary information with Globe to support fraud investigations, while ensuring full compliance with the Data Privacy Act and the terms of the agreement.
This collaboration aligns with the recommendations of the Bangko Sentral ng Pilipinas and the National Privacy Commission, urging greater cooperation among telecoms, financial institutions, and companies to tackle fraud.
By joining forces, Globe and GoTyme Bank aim to bolster their ability to prevent financial fraud, investigate incidents more efficiently, and take proactive steps to stop scams before they harm customers.
“This partnership reflects our commitment to strengthening cybersecurity and protecting our customers from the rising threats in the digital landscape. By combining our resources and expertise, we can better safeguard the financial sector and our customers from cybercrime,” said Atty. Irish Salandanan-Almeida, Globe’s Chief Privacy Officer.
“We, at GoTyme Bank, are committed to providing a secure and seamless banking experience. This DSA with Globe further strengthens our cybersecurity measures, ensuring the protection of our customers from cybercriminals and fraudsters,” added Dela Cruz.
Globe and GoTyme Bank are also collaborating with other financial institutions, payment gateways, third-party service providers, and law enforcement agencies to share relevant information and conduct investigations, all in compliance with applicable laws and regulations.
The agreement is part of Globe’s broader initiative to encourage collaboration across the financial ecosystem. The company has previously partnered with the Bankers Association of the Philippines (BAP) and its member banks to establish a direct, 24/7 communication channel for swift reporting and resolution of fraud and spam cases.
To learn more about Globe’s initiatives, visit www.globe.com.ph.
