The Land Transportation Office (LTO) clarified that all its offices nationwide continue to accept multiple modes of payment and are not limited to online transactions.

In a statement, the LTO said there is no existing order or directive restricting payments to online methods only, following public concerns raised on the issue.

The agency said all LTO offices, including district and extension offices as well as allied service providers, are authorized to accept various payment options. Clients may choose their preferred payment method, including cash, card, and other available electronic payment channels.

The LTO emphasized that limiting payments to online channels alone is unauthorized and does not comply with official LTO policy.

Meanwhile, the agency clarified that convenience fees charged for some electronic or online payment channels are not imposed by the LTO and are not reflected in official receipts. These fees are collected by third-party payment providers to cover operational costs.

The LTO urged the public to report any unauthorized payment restrictions or questionable charges to LTO personnel or through the agency’s official communication and social media channels.

The agency also reaffirmed its commitment to eliminating fixers and ensuring transparent and efficient transactions for the public.