Philippine Airlines (PAL), the country’s flag carrier, has been honored as a 2026 Four Star Major Airline by the Airline Passenger Experience Association (APEX) during the APEX/IFSA Awards Ceremony held in September 2025 at the Long Beach Convention Center.
The APEX Awards, considered among the most respected in global aviation, are based on verified passenger feedback through TripIt® from Concur, covering more than one million flights annually across 600 airlines worldwide.
The Four Star Major Airline rating places PAL among the world’s top carriers recognized for excellence in cabin comfort, cleanliness, food and beverage, inflight entertainment, connectivity, and customer service.
“Being recognized by APEX, the world’s leading airline industry association, is a significant milestone for Philippine Airlines,” said PAL Executive Vice President and COO Atty. Carlos Luis Fernandez. “The trust and confidence of our travelers inspire us to further elevate our service standards.”
This recognition adds to PAL’s growing list of international accolades, including the 2025 Flyers’ Choice Award as Southeast Asia’s second most preferred airline, the 2024 LinkedIn Talent Award for Best Employer Brand, and Cirium’s 2025 ranking as the Asia Pacific region’s number one on-time airline.
